Nicole Jones

Accept insurances
Birth & Postpartum Doula
Grand Terrace, California
5.0
About me

Hello- my name is Nicole and I am a birth and postpartum doula. I truly enjoy helping moms and families have the birth story they want. I support and provide families with advocacy when applicable. Also, I provide the emotional, spiritual, and physical support you need on your birth journey and postpartum. I have worked as HR manager for the last 25 years. I have transitioned into being a birth/postpartum doula. I have extensive knowledge of California Law and California leave practices. In my free time, I enjoy working out, spending time with my daughter and furbaby. If you are looking for someone knowledgeable, clinically based, and hands on then you have found the right doula. Let me help you support your birth journey.

Education

Master’s in Business Administration (2001)

Certification and training

Birth and postpartum Doula (2025)

Memberships and affiliations

Black Maternal Health

Languages

English

Accepted insurances
Inland Empire Health Plan Kaiser Permanente Medi-Cal Health Net
Service introduction

I accept IEHP, Kaiser commercial and medi-cal, BCBS promise, and contracting with Cal Optima. These MCP's usually offer: 1 initial visit 8 prenatal/postpartum visits combined labor and delivery support 2 - extended postpartum visits. 1 immediately after birth.

Ratings and reviews
Average
5.0
# of Reviews
20
5.0

Choosing Nicole as my Doula was the best decision my husband and I could’ve made. She made the room feel and look calm. I was able to breathe and get through my labor with minimal pain through many breathing and labor techniques. She helped me stick to my birth plan when doctors mentioned alternatives and I’m so glad she was there to remind me that I am capable and that my body was made to birth my baby girl. If God blesses me to have more children I must have Nicole there because I couldn’t have done it without her.

- Jamila A.

5.0

My overall experience with Nicole was enjoyable. As the father. I was able to observe exactly how hands on, present, and attentive to my wife while going thru the process. She made me feel at ease even though I was t rhe one who was pregnant lol. She really made us feel like family and how involved she was. Fingers crossed 🤞 that we get her for our next baby

- Develon W.

5.0

Just delivered my first baby at 36 years old. I was extremely anxious about labor/ delivery going into pregnancy and when finding out I was pregnant did a lot of research, appointments, and interviews to find someone I felt comfortable with to help me through this journey. Nicole is professional, dedicated, educated, experienced and extremely supportive. She is able to advocate for her clients while working with the hospital teams. She supports the parents in their decisions and is able to provide insight when challenges arise. During labor and delivery her expertise makes a huge difference in trajectory of the birth and mom confidence/comfort. She was able to guide me from a place of not being able to think about labor without having an anxiety attack to someone who delivered a 9lb 13oz baby vaginally with minimal complications and not a single moment of doubt. I am so grateful for her care and highly recommend her to anyone looking for pregnancy and birth support.

- Brittany D.

5.0

This was my third pregnancy, never had a doula before, and Nicole was one of the first few doulas that reached out to me. From the moment I first spoke to her about doula care and how she would be able to support me in my next pregnancy, I felt that she was the one I wanted to be my doula. She was very honest, up front, and encouraging about her services, and what she thought of my birth plan desires. Once we decided to work together, she was extremely patient with me as I worked with my insurance to get them to cover the care (although I was also willing to pay out of pocket)! She was very responsive to my texts and calls; she had a back up doula for me during a time when there was a chance she might not have been able to support my labor should I have gone into labor while she was away. Thankfully she was present during the time I decided to have baby and was willing to roll with my changes in birth plan. She supported me 100% through my original plan and the one that actually happened. Even in the postpartum phase she’s been checking on me and supporting my healing process. I would 10/10 recommend her to others who are looking for a doula who is all-in, responsive, knowledgeable, and supportive! Thank you, Nicole!

- Michelle H.

5.0

Great experience for my third pregnancy! Doula Nicole is well versed in practical techniques to get prepare and get you through labor and delivery. Does her best to be positive and keep you calm even through the worst of contractions! She has a unique set of hands on skills to help get baby out of!

- Cherri T.

5.0

Nicole was truly heaven-sent. From pregnancy through postpartum, her support was unmatched. During my pregnancy, she helped with belly wrapping and made me feel so supported and cared for. During labor and delivery, she was a calming, reassuring presence when I needed it most. After my son was born, her postpartum support was invaluable — she showed up with compassion, knowledge, and genuine care for both me and my baby. Nicole has a gift for what she does. I honestly can’t imagine my experience without her. I highly recommend her services to any expecting or postpartum mom looking for a doula who truly shows up with heart, expertise, and intention.

- Tami B.

5.0

Nicole is a great doula. She has a calming presence that made the lead-up to my baby's birth way less stressful. Maybe my favorite thing about her is her openness and desire to facilitate the birth experience that her clients want. I had and wanted an elective c-section, and Nicole was very supportive. Then when I changed my plans at the last minute and wanted my partner in the operating theater, she rolled with the punches. Nicole was always available and willing to answer my questions. Her professionalism was noteworthy. She was very familiar with the Kaiser Permanente system, and even knew some of the nurses at the hospital. She was knowledgeable, and particularly helpful when my baby was jaundiced and not latching properly. Nicole was a mellow and positive presence during a high-stress time and I'm truly grateful for her help!

- Kate S.

5.0

Omg where do i even start... Nicole is a wonderful woman I'm so blessed and grateful to have had her as a support system. The cherry on top is that I already knew her personally through family relations. I got connected with her late in my pregnancy due to financial reasons but that didn't get in the way of her providing her services to me. Not only is Nicole attentive and kind but she is extremely helpful when providing information and help with your providers if you're ever having difficulty attaining one or general issues. I'd love love love to be able to continue connecting with her especially when the time comes to have another child. If you have the opportunity to talk/network with her I strongly suggest that you give her a shot!

- jailyn B.

5.0

She was the best thing besides our baby girl and healthy pregnancy of course haha. She made my life so much better, as a first time dad, there was way too many questions and a lot of overwhelming energy. She was able to calm me down and normalize many of my fears. Labor wasn’t perfect but she was there every step of the way.

- Freddy G.

5.0

She is amazing! Very knowledgeable and super friendly. She advocates for you through all parts of pregnancy, labor and postpartum. She goes above and beyond every time. I couldn’t recommend her enough!

- Alyssa K.

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