Susy Caracas

Newborn Care Specialist
Newport Beach, California
14 years of experience
5.0
About me

Hi, I’m Susy, founder of Baby N Doula Care. I’m a certified postpartum doula and lactation educator, with specialized training in newborn care and NICU support. With over 18 years of experience, I provide thoughtful, evidence-based care to help families feel confident, supported, and well-rested during the early weeks at home. My approach is calm, respectful, and tailored to each family’s unique needs, offering both practical guidance and emotional support throughout the postpartum journey.

Education

Doula (2008)

Certification and training

Certified Postpartum Doula (2018)

Certified Newborn Care Specialist (2021)

NCS CACHE International (2020)

Certified Newborn and Infant Care Professional (2021)

Certified Lactation Educator (2024)

Newborn Care Specialist (2010)

Night Sleep Coach (2022)

Memberships and affiliations

Newborn Care Specialist Association

US Nanny Association

DONA Internacional

CAPPA

Internacional Nanny Association

Credentials
CLE CPD NCS PCD (DONA)
Specialties
Breastfeeding Support Childbirth Education Evidence-Based Care Infant Care Lactation Consultation LGBTQ+ Multiples Newborn Care Overnight Newborn Care Postpartum Doula Care
Languages

English, Spanish

Service introduction

At Baby N Doula Care Team, we support families during the postpartum period with compassionate, evidence-based care. Our doulas and newborn care specialists help you rest, recover, and feel confident as you adjust to life with your baby. You don’t have to do this alone, we’re here for you.

Packages
The right support changes everything, it’s not a luxury, it’s part of your postpartum care.
we offer both overnight and daytime support tailored to your family’s needs. During the night, our doulas care for your baby so you can rest. We handle feedings (bringing baby to you if breastfeeding), diaper changes, soothing, and help establish gentle sleep routines, all while following safe sleep guidelines. Our goal is for you to wake up feeling more rested and supported. During the day, we focus on you and your recovery. We provide guidance with feeding, help you build a routine, answer your questions, and support your confidence as a new parent. We can also assist with light baby-related tasks like baby laundry, bottle prep, and creating a calm, organized space. Our care is always respectful, calm, and evidence-based—so you feel supported every step of the way.
$70.00
USD Per hour
Ratings and reviews
Average
5.0
# of Reviews
41
5.0

Susy is a wonderful owner who truly cares about the people she supports. She goes above and beyond to make a meaningful impact through her doula services, bringing both compassion and professionalism to her work. It’s been a pleasure working with Susy and her team, and I highly recommend her to anyone looking for thoughtful, supportive care.

- Susan Lam

5.0

We had a wonderful experience working with Susy and her team at Baby N Doula Care. Susy supported us during the first couple of nights and was incredibly comforting, knowledgeable, and reassuring during such a new and overwhelming time. She was always available over text to answer questions, which made a huge difference for us. For the remainder of our contract, Kristi stepped in, and she was also fantastic. Both Susy and Kristi were true “baby whisperers”calm, intuitive, and clearly very experienced. We felt completely at ease knowing our baby was in such capable hands. I would highly recommend Susy and her team to anyone looking for compassionate, reliable, and expert doula support.

- dfmcpherson

5.0

My husband and I had overnight help from Baby and Doula Care during the first seven weeks following our daughter’s birth. We had a long journey to parenthood and wanted to ensure both that our long-awaited baby had excellent care during the night and that we received enough sleep so that we could be more present with her during the day. We worked with both Susy (the owner) and Delmy and had an excellent experience! Both were professional, punctual, attuned to our baby's needs, and clearly knew how to effectively care for newborns. They are true baby experts who take their job very seriously. Both have calm energy and pleasant demeanors, cultivating an ideal, tranquil environment for new babies and overwhelmed parents. In addition, Delmy pointed out our daughter’s torticollis, which enabled her to get early treatment via physical therapy. They also helped out with laundry, bottle cleaning and preparation, and keeping the nursery tidy, among other tasks. Susy and Delmy were able to accommodate a somewhat last-minute schedule change that involved adding three more nights during a hectic period, which we appreciated. We would use their doula services for a potential second baby and would, without hesitation, recommend them to others!

- Ann-Margaret Mercier

5.0

Susy has been such a blessing for our family. She is very responsive and given us a great plan to get our daughter sleep on the right track!

- Sophia Champieux

5.0

Susy is simply priceless. We were so incredibly fortunate to find her - especially in light of having very strong views on a child's development journey, right from the start. What makes her very unique is the combination of being extremely well informed and educated, along with a natural and authentic love for babies. She is compassionate, professional and serious about what she does all at the same time. She has made a lasting impact on our lives - especially our daughter. HIGHLY recommend her.

- SVG Company

5.0

Susy is an absolute angel. She brings such love and care into your home. I felt like a mess our first night home from the hospital and Susy took such wonderful care of all of us. She is so knowledgeable, kind, and consistent. She provided such helpful information with love and kindness. She is so easy to get along with and trust immediately. It is obvious she loves what she does and loves each of her babies so well. Our family loves Susy!

- Liz Bolar

5.0

Susy is what we call a baby whisperer! She has been such a godsend to our family. Of course her physical presence keeping a watchful eye over our baby so I can get more sleep was life-changing, but more than that was the wisdom she shared over the course of the three months she worked for our family. She has multiple degrees and certifications spanning every relevant topic pertaining to a baby and child development, and it helped us learn so much about how to raise our sweet girl. I know she will stay a part of our family for years to come, and we will forever be grateful for the confidence she gave me as a new mom.

- Bianca Rae

5.0

I highly recommend Susy and her team for postpartum support! We primarily worked with CC who was such a welcome addition to our family. This was my second baby but first time working with a postpartum doula; my first was a terrible sleeper, so I knew I needed some extra help with my second. CC did overnights with us, and she was incredibly hands on, attentive, and loving to our newborn daughter and to me! CC and Susy also both provided a ton of emotional support as well as breastfeeding and sleep education. Andrea, who helps on the admin side, was also incredibly kind and flexible as we worked through paperwork, logistics, scheduling, and extending our contract when we weren’t ready to lose CC! We are so grateful for CC helping us get through the fourth trimester and setting our family up for success!

- Gabrielle Arons

5.0

We are so thankful to Susy and her team (Kelly & Delmy) for their knowledge, kindness and support with our newborn son! With them, we knew he was in great hands. Susy was also flexible and accommodating when we had to make schedule modifications last minute, which was so appreciated! We will be happily recommending these ladies to anyone looking for newborn care support in the future! Thank you so much Susy!

- Devon Caracciolo

5.0

I don’t even have the words to describe how grateful I am for Susy. From the very beginning, she has been a source of knowledge, support, and genuine care. Her product reviews were a lifesaver, her expertise is unmatched, and she brought such a calming, reassuring presence into our home. This is our fourth baby, and with Susy and her team by my side, I’ve experienced the smoothest, most positive postpartum recovery — both mentally and physically. They cared for our baby with such love while also making sure I was cared for as a mom. Susy truly feels like family, and I will forever be thankful for the peace and confidence she gave us during this special season of life.

- Jill Carleton Bondy

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